Buyer Resources

Thank you for purchasing from Emerald!
Please use the links below to download the user manual, assemble your ebike, access warranty information, & register your product.

Warranty Information

Warranty Registration

The Emerald Fold

The Emerald City Fold

Additional Resources: Terms of ServiceShipping PolicyRefund Policy

Free Shipping & Returns

Enjoy fast, free shipping to the lower 48 U.S. states

Ride Now, Pay Over Time

Buy Now, Pay Over Time options for flexible monthly installments

Limited Warranty

Limited warranty for worry-free ownership