Our bike components are manufactured globally, with wheels manufactured in the U.S., derailleur manufactured in Japan, battery cells manufactured in South Korea, and other components manufactured in Taiwan and China. We take pride in sourcing the best components from around the world to create bikes that are reliable and of the highest quality.

We currently offer individual ebike parts exclusively to existing customers.

If you have previously purchased an ebike or related products from us, you're eligible to order individual parts. To place an order or inquire about specific parts, please contact our customer service team directly at support@emerald.shop.

If you're a new customer interested in our ebike parts, we invite you to explore our complete range of electric bikes and accessories to find the perfect fit for your needs.

We offer a limited warranty. See more details here.

Please read our Return Policy here.

Yes, please view all Buyer Resources here.

Please visit our Accessories page to view our offerings.

Exactly what they sound like! Our fat tires create a superior, comfortable ground connection wherever you take your ebike.

The lifespan of our Samsung battery is 3-5 years.

A full battery charge can last up to 55 miles. On average, 35-55 miles depending on terrain.

Our Samsung battery fully charges in 4-6 hours.

The Emerald Fold is a Class II ebike with max motor speed of 20 MPH.

Without battery: 62lbs / With battery: 70lbs

Yes! Our ebike folds for space-saving convenience that can fit just about anywhere: your car, RV, apartment, even under your desk.

We recommend a max weight of 400lbs.

Our motor is 500w with 750w peak.

The ebike is equipped with 180mm hydraulic disc brakes.

The Emerald Fold's adjustable seat and stem accommodates varying sizes. We recommend a rider height of 4'11"-6'3" and less than 400lbs.

The suspension system on this bike is designed for use only on smooth, stable, paved, dirt and sand surfaces. It is not designed for dirt jumping, BMX or any extreme sports that will stress the suspension system.

Aluminum alloy

The Emerald Fold is designed for both pavement and dirt trails. Prolonged rough usage is not recommended.

The ebike can be manually pedaled, pedal assisted for up to 5 levels, or throttled with a push of a button.

The Emerald Fold currently comes in White + black leather grips and Matte Black + black leather grips.

Our ebike will fit most bike racks, depending on weight capacity. However, the folding design allows for easy transport should you not choose to use a rack.

The max motor speed is 20mph.

Yes! All Emerald Fold ebikes are equipped with a LCD display.

A typical battery lasts 3-5 years.

A full battery charge can last up to 30 miles per charge.

Our battery fully charges in 3-4 hours.

Top speed is 20 MPH.

Without battery: 43lbs / With battery: 47lbs

Yes! Our ebike folds for space-saving convenience that can fit just about anywhere: your car, RV, apartment, even under your desk.

We recommend a max weight of 240lbs.

The motor is 300W.

The ebike is equipped with dual mechanical disc brakes.

The Emerald City Fold's adjustable seat and stem accommodates varying sizes. We recommend a rider height of 4'11"-6'0" and less than 240lbs.

The suspension system on this bike is designed for use only on smooth, stable, paved, dirt and sand surfaces. It is not designed for dirt jumping, BMX or any extreme sports that will stress the suspension system.

Magnesium alloy molded frame

The Emerald City Fold is designed for pavement. Prolonged rough usage is not recommended.

The ebike can be manually pedaled, pedal assisted for up to 5 levels, or throttled with a push of a button.

The Emerald City Fold currently comes in White and Matte Black.

Our ebike will fit most bike racks, depending on weight capacity. However, the folding design allows for easy transport should you not choose to use a rack.

Max motor speed is 20 MPH.

Yes! All Emerald City Fold ebikes are equipped with a LED display.

With an electric bike, or ebike, you can make a real impact on your lifestyle and the environment. There are numerous advantages to owning one: cutting down on carbon emissions, taking advantage of physical activity outdoors, and saving precious commuting time—all while benefiting from cost savings! Read more here for why you should consider trading in your traditional bicycle for an electric bike.

A folding ebike is designed to be compact, portable, and lightweight than a standard bike/e-bike.

Anyone! It's as easy as riding a bike. Rider size recommendations are 5'3" - 6'2" and <300lbs.

Whether you are wanting to simplify your commute, explore new adventures, be more environmentally friendly, or get in more exercise in an exciting way, folding ebikes are the perfect tool to meet your needs.

Riding any bike carries with it inherent risk of injury, regardless of whether it is a traditional bike or an electric bike. To reduce that risk, riders should always wear a helmet and other necessary protective equipment and learn and obey all applicable laws and regulations. Before your first ride on an Emerald EPAC, you should read the User Guide carefully and follow all warnings and instructions in the guide.

One of the biggest benefits of riding an ebike in the city is the ability to avoid traffic and save time. Ebikes can often use bike lanes and paths, allowing you to bypass congested roads and arrive at your destination faster. Plus: ebikes are small and maneuverable, making them great for navigating through tight spaces and crowded areas.

Riding an ebike in the city is convenient, yes, but it'salsobeneficial for the environment. Ebikes produce zero emissions, helping to improve air quality and reduce pollution. Plus: ebikes use less energy than traditional cars, making them a more sustainable option for transportation in urban areas.

Many jurisdictions have laws and regulations about where you can and cannot ride ebikes. All riders should learn and obey all laws and regulations that apply where they intend to ride their ebike.

Yes! The varying degees of assistance allows the Emerald Fold to be the universal option for all levels of ebike-enthusiasts.